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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristin Goldman

Kristin Goldman

April 9, 2026

5  out of  5
rating by Kristin Goldman
"Great experience returning to the Brandon Walters State Farm agency. They walked me through every step of the process and answered all my questions. I have confidence that the right choices were made and the most suitable products were chosen for our unique needs."
We responded:
"We’re grateful for your trust and your recommendation, Kristin. If you ever need anything, whether it’s a quick question or help navigating a change, our team is always here and ready to assist."
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Brett Black

April 8, 2026

5  out of  5
rating by Brett Black
"I worked with Shane to set up my home and auto insurance! He saved me money and made sure it was a smooth transition! You can trust this group will make sure you’re taken care of and listened to!"
We responded:
"Brett, thank you for your 5-star review and for your vote of confidence in the service we provide. We’re thrilled our team could make the switch easy and provide helpful advice; reach out anytime, we're here to help!"
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Juliana Cardozo Sveiven

March 26, 2026

5  out of  5
rating by Juliana Cardozo Sveiven
"Carly Cummins and Brandon were great for my husband and I getting set up for our house coverage, and vehicles. They helped us with any doubts and always with quick answers."
We responded:
"Thanks for the kind words and 5-star rating, Juliana! We're always here to help with your questions and navigate your coverage options."
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Robert Lenhardt

March 20, 2026

5  out of  5
rating by Robert Lenhardt
"I had a question about my HOA insurance that my mortgage company was asking me about. Sophie found the right insurance document and sent it to my mortgage company right away to take care of the concern I and they had. Thanks Sophie for your prompt action!"
We responded:
"Thank you for your 5-star review and your kind words, Robert. We’re so glad our office was able to help you quickly and efficiently! It’s a privilege to support you, and we look forward to continuing to serve you for many years to come."
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Shaun LaBelle

March 20, 2026

5  out of  5
rating by Shaun LaBelle
"I have been a State Farm customer for almost 50 years. The Loffhagen family and now the Walter’s family have become extended family. It’s not a catchy slogan when they say like a good neighbor State Farm is there. I work in the advertising industry and entertainment industry. I know all about catchy tag lines, and whether people truly live up to its true meaning. Brandon Walter State Farm does just that, they bring it on a daily basis! I especially love working with representative Carly Cummins who is absolutely fantastic to work with. Carly is always there when I need her. she exemplifies what customer service is all about. State Farm is very lucky to have her as a part of their brand. Whatever they’re paying Carly, it’s not enough money! If you want to experience great insurance service, I highly recommend you give Brandon Walter’s and his team a call and I think you will be quite satisfied that you made this decision. Like a good neighbor, State Farm is there! Special thanks from international jazz recording artist Shaun LaBelle."
We responded:
"Thank you for sharing such an extraordinary message. Nearly 50 years with State Farm is an incredible milestone, and we’re honored to have earned your trust across generations. Your words capture exactly what we strive for every day: genuine care, consistency, and a commitment to being there when it matters most. Carly embodies the spirit of true customer service, and knowing she’s made such a meaningful impact on your experience means everything to us. We’re grateful to have customers like you who appreciate her dedication. Thank you again for your loyalty, your kindness, and your heartfelt recommendation -Brandon"
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Randy Johnson

March 18, 2026

5  out of  5
rating by Randy Johnson
"Had American Family insurance for 5 years and after skyrocketing premiums and filing a claim with the BBB I had to look elsewhere. Found Jordan at State Farm and got a great offer for bundling auto home and umbrella coverage."
We responded:
"Randy, it’s great to hear that Jordan was able to provide a strong bundle option after the challenges you faced elsewhere, and our team is glad the new coverage offered real value for your home, auto, and umbrella policies. We’re grateful for your feedback and look forward to supporting you moving forward."
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Scott Fredrickson

March 17, 2026

5  out of  5
rating by Scott Fredrickson
"I appreciate Brandon Walter and have been with them as far back as 10 years. Vary dependable and understanding"
We responded:
"We appreciate the nice feedback, Scott! Thank you so much for your continued business and loyalty over the years! Please don't hesitate to reach out if we can help with anything at all moving forward."
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Jeff Alarcon

March 6, 2026

5  out of  5
rating by Jeff Alarcon
"Shane Murawa was great work with. Very patient and understanding!"
We responded:
"Thank you, Jeff! Your trust means the world to us, and we're here whenever you need assistance."
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annerhe erickson

March 5, 2026

5  out of  5
rating by annerhe erickson
"Saved me some money"
We responded:
"Thank you for your five-star rating! We're glad we could provide excellent service"
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Mary Kerm

March 1, 2026

5  out of  5
rating by Mary Kerm
"Brandon is wonderful! Very responsive to all of my questions. I feel that we have a strong business relationship and that he works to ensure I have the best coverage at a reasonable price."
We responded:
"Thank you so much for this incredible review and your continued business here! We are so happy to hear we've met and exceeded your expectations, and we hope to continue doing that for many years to come!"
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Joe Theisen

February 21, 2026

5  out of  5
rating by Joe Theisen
"Jordan was very friendly, helpful and efficient, and made sure that I was getting the best rates available!"
We responded:
"Thanks for the kind words and 5-star rating!"
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Judy Carter

February 14, 2026

5  out of  5
rating by Judy Carter
"I have gone to this Agency since 1969. Trust the personnel so much. Very helpful and always very responsive and there when you need them. Have never considered changing."
We responded:
"Wow Judy! Thank you for your loyalty over all these years! We’re so glad our team has been helpful and responsive, and we appreciate your trust in us."
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Susan Pearlson

February 13, 2026

4  out of  5
rating by Susan Pearlson
"Generally good service. Very pleasant people. A little hard to get in touch with"
We responded:
"Thanks so much for your review, Susan. We’re happy to hear you’re satisfied with your experience, and we appreciate the opportunity to assist you with your insurance needs"
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Greg Johnson

February 11, 2026

5  out of  5
rating by Greg Johnson
"Sophie was so pleasant and took care of my request with courteous attention."
We responded:
"It’s always encouraging to hear when our team can make things easy and pleasant for our clients. Thanks for your feedback, Greg!"
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Kurt Fillhouer

February 10, 2026

5  out of  5
rating by Kurt Fillhouer
"I worked with Sophie on getting full coverage on a vehicle I purchased..She was very helpful and pleasant to work with."
We responded:
"We’re happy you shared your experience and that our team could help you get full coverage for your new vehicle. Thanks for the rating!"
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Janelle Gens

February 9, 2026

5  out of  5
rating by Janelle Gens
"I had an emergency at the DMV and needed a quick question asked and Carly was right there to help me immediately. I highly recommend.!! Thanks Carly 🤗"
We responded:
"We’re thrilled that Carly could assist you quickly during your DMV emergency. Our team appreciates your recommendation and is glad she was there when you needed help. "
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Tammy Steen

February 6, 2026

5  out of  5
rating by Tammy Steen
"Carly was great to work with!"
We responded:
"Tammy, we appreciate you taking the time to leave great feedback about our agency!"
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Nancy Lewis

February 2, 2026

5  out of  5
rating by Nancy Lewis
"Received explanation for policy cost increase."
We responded:
"Thank you for your review, Nancy! We’re glad we could provide a clear explanation regarding your policy, and we appreciate your trust in our agency. "
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Mats Klein

January 29, 2026

5  out of  5
rating by Mats Klein
"Carly was extremely knowledgeable and helpful!"
We responded:
"Thanks for the shout-out, Mats! "
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Susan Krhin

January 29, 2026

5  out of  5
rating by Susan Krhin
"Today Carly Cummins contacted me to inform me a premium was due, I had no idea that I had possibly stuffed the bill away and forgotten about it. It was a funny coincidence because earlier this morning I thought about calling the Brandon Walter State Farm Agency to give them my new card information. So we were able to get everything squared away and it was just so serendipitous and timely. Carly was professional and pleasant and wished me an early happy birthday as well as telling me about some discounts I'm eligible for. I have been nothing less than completely happy with the service Carly and every staff member at this agency provides. I would recommend their office to anyone looking for a positive change."
We responded:
"We love hearing this! Carly’s timely and friendly support clearly made a positive impact, and it’s wonderful that she even shared birthday wishes and helpful discount info. We’re thrilled you’ve had such a great experience with the whole team!"
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Liz Rainey-Pass

January 28, 2026

5  out of  5
rating by Liz Rainey-Pass
"Thanks Carly! We really appreciate all your help with all of our accounts!!"
We responded:
"We’re glad Carly was able to help with all of your accounts! It’s wonderful to hear her support has made managing everything easier for you."
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Rhiannon Helland

January 26, 2026

5  out of  5
rating by Rhiannon Helland
"Jordan has been an amazing help with sorting out life insurance for my entire family - very grateful for his professionalism and patience through the entire process."
We responded:
"Thank you for sharing, Rhiannon. We're so happy Jordan could help guide you and your family through life insurance with professionalism and patience. He will appreciate knowing his support made the process easier for you."
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Thomas Harrer

January 19, 2026

5  out of  5
rating by Thomas Harrer
"Receive information needed to keep my rates at a good price. Very responsive."
We responded:
"Thomas, we appreciate you sharing your feedback! We’re so happy our team was able to provide the information you needed to help keep your rates in a great place. We appreciate the opportunity to assist and are always here if you need anything in the future."
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Alan Leach

January 15, 2026

5  out of  5
rating by Alan Leach
"Carly and Sophie have excellent customer service and are a pleasure to talk with. And the monthly rate is fantastic."
We responded:
"Thank you for the great review, Alan! It’s wonderful to hear you’re happy with both the service and your monthly rate. We appreciate you choosing us!"
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Jay muckley

January 7, 2026

5  out of  5
rating by Jay muckley
"Jordan was very helpful and did a great job explaining each line of the policy."
We responded:
"Jay, thank you for the kind feedback! Clear explanations and helpful service are important to us, and we’re grateful you chose our agency. "