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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Eaton

July 2, 2026

5  out of  5
rating by Stephanie Eaton
"Awesome e!"
We responded:
"Thank you, Stephanie, for your 5-star review! We appreciate your feedback and are delighted to know you had such a positive experience with our team"
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Michael Nallick

June 18, 2026

5  out of  5
rating by Michael Nallick
"Special shout out to Jordan Hahn and Sophie Cavanaugh at Brandon Walter State Farm Insurance for their expertise, knowledge and willingness to always assist and address any of your concerns or issues. Always pleasant and professional. Thank you for providing excellent customer service."
We responded:
"We're so happy to hear that you're extremely happy with your coverage, Michael. Our team is always available to help navigate the complexities of home and auto insurance, and we're proud to be your first call. Let us know if there's ever anything more we can do for you!"
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Kenny Harper

June 16, 2026

5  out of  5
rating by Kenny Harper
"Carly is very friendly and pleasant to talk to , and was very helpful explaining everything I needed to do to get our new boat and trailer insured .and look forward to using her again when insurance issues are needed THANKS CARLY"
We responded:
"Thank you for the fantastic 5 star review, Kenny! We are delighted to hear that Carly made the process of insuring your new boat and trailer easy to understand. We appreciate your kind words and look forward to assisting you again whenever you need us."
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Nicole Doering

June 11, 2026

5  out of  5
rating by Nicole Doering
"Shane was very helpful with all of my insurance needs as a young adult getting started on my own. He explained everything thoroughly and was very pleasant to talk to."
We responded:
"Thank you, Nicole, for your 5-star review. We are glad Shane was able to help you navigate your insurance options and explain everything clearly as you got started on your own. We appreciate your kind words and are happy to hear he made the process easy and comfortable.
"
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David Harney

June 9, 2026

5  out of  5
rating by David Harney
"Relocating to MN from IL had a lot of complications and work to do but our experience with Shane Murawa at Brandon Walter State Farm Insurance Agency was fantastic. Shane made everything easy for us, stayed on top of our move and found a way to save us money! We are long time State Farm customers and it’s experience and service like Shane provided that keeps us with State Farm."
We responded:
"Thank you, David, for sharing your experience. We are pleased to hear that Shane was able to help make your move from Illinois to Minnesota a little easier during such a busy transition. Providing attentive service and helping customers find the right coverage while identifying opportunities to save is what we strive for every day. We appreciate your loyalty to State Farm over the years and thank you for trusting our agency with your auto, homeowners, and liability insurance needs."
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Ann Hunhoff

June 5, 2026

5  out of  5
rating by Ann Hunhoff
"So easy to get set up with a new insurance plan. In one phone call, he had my rates ready for me, he explained in detail what my coverage consisted of, and made sure I felt good about the plans I had selected for ME, not just what would increase his bottom line. He was so informative and helpful and has great sense of humor!"
We responded:
"Thank you, Ann, for your wonderful review! We're so glad the process was easy and that everything was clearly explained so you could feel confident in your coverage choices. We appreciate your trust in Brandon Walter State Farm and are happy we could help with both your auto and renters insurance needs in Minneapolis."
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Lily G

June 2, 2026

5  out of  5
rating by Lily G
"This agency is great!

I spoke with Shane and he was very helpful in helping me assess coverage and the best policies for me. He was very genuine and did not try to upsell me on anything. Brandon is my agent, and he has been great during the entire time I’ve been insured here- he is very easy to get ahold of, can make changes to plans, and has provided me quotes very fast- overall they are very helpful and a great agency to work with!"
We responded:
"Thank you, Lily, for taking the time to share such thoughtful feedback! We are delighted to hear that Shane provided helpful guidance while helping you evaluate your coverage options, and that Brandon has consistently delivered responsive and efficient service. Your recognition of our dedication and commitment to making the insurance process straightforward means a great deal to our team. We sincerely appreciate your trust and your recommendation of our agency."
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Kelli Klein

June 2, 2026

5  out of  5
rating by Kelli Klein
"Connected with Carly to makes some changes to current ins coverage. She responded immediately, put together quotes, followed up to my questions and made the whole process simple. She’s delightful to work with and made me feel like she cared about getting us the best fit in coverage. Thanks, Carly!"
We responded:
"Kelli, thank you for your 5-star review of Brandon Walter State Farm! We’re so glad to hear Carly provided prompt, attentive service and made the process of updating your coverage smooth and easy. It’s great to know she was entirely thorough in helping you find the right policy fit for your homeowners insurance needs. We appreciate your kind words and your trust in our St Louis Park team!"
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Kurt Johansen

May 19, 2026

5  out of  5
rating by Kurt Johansen
"The service was excellent. Sophie found me a referral to a California agent so I can keep my car insured while my daughter finishes college there."
We responded:
"Hi Kurt! Thank you for sharing this wonderful experience with our team. We are thrilled that Sophie could assist with your daughter’s transition to college by coordinating auto insurance across state lines. Providing seamless support from our St. Louis Park office is what we strive for every day. We wish your daughter the absolute best in California."
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Jaelyn Gens

May 15, 2026

5  out of  5
rating by Jaelyn Gens
"Carly was so amazing to work with. I thought it was going to be a hassle to get insurance and she made it so so easy. 10000% recommend."
We responded:
"Thank you for the amazing review, Jaelyn! We’re so glad Carly made the process to get insurance easy and hassle-free for you. We appreciate your 10000% recommendation of our team at Brandon Walter State Farm. Your kind words mean so much to us!"
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Aimee Violette

May 15, 2026

5  out of  5
rating by Aimee Violette
"We worked with Carly to get our homeowners and auto bundled with State Farm. We will be saving a ton, and Carly was friendly and knowledgeable- very helpful through the process when we had some factors that made things more confusing!"
We responded:
"Aimee, we’re so glad Carly was able to help you bundle your homeowners and auto coverage while finding meaningful savings for you, and also that she provided friendly and knowledgeable support throughout the process. We appreciate your 5-star review of our team here at Brandon Walter State Farm!"
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Andrea Wagener

May 14, 2026

5  out of  5
rating by Andrea Wagener
"Very kind and helpful. Thank you!"
We responded:
"Andrea, thank you for the 5-star review! We’re happy to hear you had a kind and helpful experience with our team in St. Louis Park!"
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Amy Claire

May 12, 2026

5  out of  5
rating by Amy Claire
"Excellent service! I needed a document right away and I had it within 10 minutes!"
We responded:
"Thank you, Amy, for your wonderful review! We’re so glad our team at Brandon Walter State Farm was able to quickly get you the document you needed and provide such fast, efficient support for your renters insurance. We appreciate your trust and your kind words!"
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Andrea Lee

May 12, 2026

5  out of  5
rating by Andrea Lee
"I spoke to Sophie a few days ago and she was very friendly and helped answer some general questions for me, as I’m considering moving back to Minnesota in the fall. Thanks!"
We responded:
"Thank you, Andrea, for your thoughtful review! We’re happy to hear Sophie was friendly and helpful in answering your questions as you consider a move back to Minnesota. Our team here in St Louis Park appreciates your support and is always here if you need anything further.

"
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Elly Keogh

May 7, 2026

5  out of  5
rating by Elly Keogh
"Very easy to work with these gals! Always helpful making adjustments to my policy, answering any questions, and making sure I was aware of discounts along the way. Great communication via texts, emails or calls. Sophie is the GOAT"
We responded:
"Thank you so much for the wonderful review, Elly! We’re so happy to hear our team made everything easy to manage and kept you well informed with communication along the way. We especially appreciate your kind words about Sophie and are glad she was able to support you so well."
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Austin Augustin

May 7, 2026

5  out of  5
rating by Austin Augustin
"Brandon’s agency is very professional, responsive, and make it easy to work with. Insurance can be very overwhelming but with him and his crew it is very easy to work with and reliable. Very personable group, They have shown genuine care for their customers and don’t have the mind set of just gaining another customer. Top notch service! Highly recommend."
We responded:
"Thank you, Austin! We really appreciate your thoughtful feedback. We’re so glad Brandon and our team have made the process easy, professional, and supportive while providing responsive and personable service. Your recommendation means a lot to us."
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Lisa Cummins

May 6, 2026

5  out of  5
rating by Lisa Cummins
"We are currently in the process of a home claim. We have never done this before. Brandon and his staff have been VERY helpful with this. The advice and next step updates have kept us at ease that things are going as they should! Thank you for the help!
Dan and Lisa Cummins."
We responded:
"Thank you, Lisa and Dan! We’re very glad Brandon and our staff have been able to support you through your claim and help keep things clear and stress free. We appreciate your trust during the process and are always here to help every step of the way.

"
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Jacqueline leske

May 6, 2026

5  out of  5
rating by Jacqueline leske
"Very easy to work with answer all questions."
We responded:
"Jacqueline, we’re happy to hear you found the process easy and that all your questions were answered! We appreciate you choosing our team for your renter’s insurance needs."
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Chris Thulin

May 5, 2026

5  out of  5
rating by Chris Thulin
"Brandon is a swell fella. He keeps me informed with the ever changing insurance world and reviews my policy to accommodate. Highly recommended."
We responded:
"We really appreciate your kind words and are glad to hear how Brandon continues to keep you informed and supported as your needs change. Thank you for your recommendation and continued trust in our agency, Chris!"
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Cristina Domogma

May 4, 2026

1  out of  5
rating by Cristina Domogma
"Extremely disappointed with the State Farm office of Brandon. They referred me to RoadRunners USA MiamiDade Corp for roadside assistance, required upfront payment, and even texted me a link to enter my credit card information before they would dispatch help.

What followed was a complete failure—a 3.5-hour delay for a 27-minute ETA, a technician who arrived unprepared with an undercharged device, and a botched jump-start that left my car dead again within seconds.

When I reported the situation, they refused to take any accountability for the provider they pushed me to pay in advance. No support, no ownership—just deflection.

This isn’t the first time either. During a previous incident involving property theft while I was traveling, they dismissed my claim outright, incorrectly stating my policy didn’t apply because I was out of the country. That was false—I later found the clause showing that coverage should extend in that situation.

There’s a clear pattern here: take payment, avoid responsibility, and leave the customer to deal with the fallout. Completely unacceptable."
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Hayley Hahn

April 30, 2026

5  out of  5
rating by Hayley Hahn
"Awesome service! Very helpful!"
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Johnny Egan

April 29, 2026

5  out of  5
rating by Johnny Egan
"Jordan was great to work with! Very thorough and helpful. We strongly recommend!"
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Lisa Anne C

April 29, 2026

5  out of  5
rating by Lisa Anne C
"I’ve been really happy with State Farm since switching over a few months ago. I’m thrilled with the low rates and being able to bundle my renters policy and my car. Sophie was knowledgeable and was quick to help when I needed help with a document I needed to sign. Keep up the good work!"
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Elliesha Hahn

April 29, 2026

5  out of  5
rating by Elliesha Hahn
"The staff at this location is knowledgeable, kind, and very helpful. I am grateful for the insight and support I received while setting up my policies especially when applying for my life insurance coverage. I would highly recommend working with them!"
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Aran Jaiman

April 28, 2026

5  out of  5
rating by Aran Jaiman
"Great help! Helped me set up renters insurance for the first time"